Question 1

Where do you deliver to?

Accepted Answer

We deliver across the continental United States, using trusted shipping methods to ensure your meals arrive quickly and fresh.

Question 2

Do I have to sign up for a subscription?

Accepted Answer

NO! Seattle Sutton's Healthy Eating has always taken a no-commitment approach to healthy eating. Since the beginning in 1985, we've always taken pride in being transparent and allowing flexibility with our meal plans. If you decide to place an order, you are not stuck in a subscription, or have to sign up for a subscription for a minimum amount of time. Want to just try us out to see if we are a good fit?  You are welcome to do that! For the Dietitian-Designed Meal Plans, the minimum order requirement would be a 4-day meal plan. For the Choose Your Own Meals plan, the minimum order is a set of 8 meals. If you need to make changes to your orders, reach out to our customer service team by phone or email and they would be happy to assist you. However, due to ordering and preparing food, please be aware that we do have deadlines for ordering and cancelling so any changes would need to occur before the deadline. Customer service: 1-800-442-3438 or customersupport@sshe.com.

Question 3

Can I talk to a real person?

Accepted Answer

Yes! When you contact us, you’ll be connected with a real, live team member right here at our Ottawa, Illinois corporate office, so you’ll never deal with bots or out-of-country call centers. We also offer free consultations with our Registered Dietitian Nutritionists, giving you expert, personalized support whenever you need it. And if you prefer in-person support, we have 38+ local distributors throughout Illinois where you can speak with someone face-to-face. At the end of the day, we’re real people here to help you feel your best—every step of the way.

Question 4

How much does it cost?

Accepted Answer

That depends on the plan you pick. With the 1200 Calorie/Day Dietitian-Designed Meal Plan, your breakfast, lunch, and dinner costs around $24/Day. Each meal in the Choose Your Own Meals plan is individually priced based on its ingredients and portion size, ranging from $7.99 to $16.99 per meal. You can select any combination of meals, and volume discounts are automatically applied at checkout: 8 meals: standard pricing. 10 meals: 5% discount on your total, 12 meals: 10% discount on your total. To view the total prices of all the plans please visit https://seattlesutton.com/plans-pricing/.

Question 5

What are the ordering deadlines?

Accepted Answer

Online orders may be placed up to 11:59pm on Mondays for a Thursday start date, and 11:59pm CT on Thursdays for a Monday start date. If you need assistance with ordering, call your local distributor (if applicable), call our customer service at 800-442-3438, or email us at customersupport@sshe.com.

Question 6

Can I choose my own meals?

Accepted Answer

Yes! The Choose Your Own Meals (CYOM) plan is a flexible way to enjoy Seattle Sutton’s Healthy Eating without a set menu or subscription. Instead of receiving a fixed rotating menu, you hand-pick your favorites each week from our chef-crafted, dietitian-approved menu. You can select 8 to 12 meals in any combination, in either Light or Full portions, to start meals on a Monday OR a Thursday — and apply filters such as Low Sodium, Gluten-Free, Vegetarian, Heart Healthy, Diabetic Friendly, Renal Friendly, or High Protein to match your dietary needs. If a full week of meals is desired, orders will need to be placed separately for both a Monday and Thursday start date to ensure you have meals all week long. All meals arrive fresh, never frozen, packed with insulation and gel packs to stay cold during delivery. No contracts, no commitments — just healthy eating, your way.

Question 7

How does it all work?

Accepted Answer

Seattle Sutton's offers structured dietitian-designed meal plans and a Choose Your Own Meal option, which helps you take the guesswork out of healthy eating. Each plan provides fully prepared meals that are portion-controlled and nutritionally balanced. 1. Two Calorie Levels in the Dietitian-Designed Plans. You can choose between two daily calorie plans based on your goals: 1,200 calories per day – typically for weight loss or 2,000 calories per day – for maintenance or higher energy needs. 2. Complete Daily Meals: All meals are pre-portioned and designed by nutrition professionals, so you don’t need to count calories or plan menus. 3. Flexible Scheduling: You can select how many days of meals you want each week: 4-day plan (weekday meals) or 7-day plan (full week coverage). 4. Rotating Menu: Meals change regularly on a rotating menu, giving you variety while still keeping nutrition consistent. 5. Pickup or Delivery Options: Depending on your location, you can either: Pick up meals at a local distributor or have them delivered directly to you. You have the options to order online, order by phone, or order through a local distributor.

Healthy Meal Delivery Designed by Dietitians

FLEXIBLE MEAL PLANS

WE DO ALL THE WORK FOR YOU

You choose, we do the rest

How It Works

CHOOSE YOUR PLAN

SELECT MEAL DELIVERY OPTION

WE COOK & PREPARE

RECEIVE, EAT & ENJOY!

Enjoy Convenience without compromise

Nutrition That Supports Your Good Health

Weight Loss

Heart Health

Diabetes-Friendly

Overall Wellness

Kidney Disease

Dietary Restrictions

Motherhood

Diverticulosis

DIETITIAN-DESIGNED MEAL PLANS BUILT ON EVIDENCE-BASED NUTRITION

Life Changing Results

Healthy Living Support

Speak With a Registered Dietitian Nutritionist

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