Frequently Asked Questions
give us a call at 800-442-3438 or email firstname.lastname@example.org. Our customer service representatives and expert dietitians will be happy to help.
How does the Seattle Sutton’s Healthy Eating program work?
Are your meals Diabetic/Heart/Sodium/Renal condition friendly?
How are you different than your competitors such as HelloFresh or Blue Apron?
We are much different, and better! With our program, there is no planning, shopping, or cooking! As our founder likes to point out, “We don’t even mess up your kitchen.” Plus every meal is calorie-and-portion controlled by a registered dietitian and prepared by a trained chef. Simply reheat and enjoy!
Why should I order 21 meals per week? (7 breakfasts, 7 lunches and 7 dinners)?
If you're interested in weight loss or healthy eating, let us do all the work for you! You will feel less frustrated and have better results without planning, shopping and cooking. We do also offer smaller weekday or weekend meal set packages for those seeking meals for convenience.
Are there ordering and cancelling deadlines?
How are SSHE home delivery fresh meals sent?
Our meals are freshly prepared, packaged in special air-tight containers, then placed in a shipping box with insulated material to maintain their quality and freshness. This process meets the highest standards of safety and quality. All meals are manufactured in our USDA facility.
How long will my Seattle Sutton's Healthy Eating meals remain fresh?
SSHE meals remain fresh 5 days from the day you receive them and should be consumed before the best by date on each meal label. Always keep your meals refrigerated at 35-40 degrees Fahrenheit. While it may impact the freshness of our meals, should you need to, you can freeze meals that do not contain fresh fruit or vegetables (in particular lettuce or spinach salads).
What is the recommended reheating method?
Are SSHE meals okay if the film is domed (bubbled)?
Our airtight seal is in place to keep your meals fresh. Doming of the seal is normal and will not affect the quality, taste or freshness of your meals. Many times, the domed lid is simply caused by gas that is release from fresh vegetables and beans.
What should I drink with my selected meal plan?
6 glasses or more of water each day
- 2 eight ounce glasses of fat-free milk daily for 1,200 calories
- 3 glasses for 1500 and 2,000 calories
What if I'm invited out for dinner?
Go, and don't feel guilty! Just order carefully - salad with dressing on the side, baked potato, broiled fish or chicken, one serving of bread/margarine and fresh fruit for dessert. Drink sparkling mineral water with a twist.
If I am still hungry or need a snack throughout the day, what should I add?
70-100 calories: One serving of fresh fruit
40-60 calories: One cup air popped popcorn
80-130 calories: One cup low fat yogurt
- 100-150 calories: One half cup frozen yogurt
- 80-120 calories: One medium baked or boiled potato
- 40-100 calories: One cup green vegetable
- 55-90 calories: One slice whole grain bread
Are the shipping materials and containers recyclable?
Yes, all of our meal containers and shipping materials are recyclable. You can set these items out with your recycling weekly or based on your locality, take them to a recycling center. Keep in mind that each area and service have individual rules for the items they take. To learn more about where to recycle these items in your area, visit www.epspackaging.org
I don't want to lose weight. Can I still be on Seattle Sutton's Healthy Eating?
Absolutely! Our program is used by many for convenience reasons. However, if you take in less calories than you expend (work, exercise, etc.), then you will lose weight. You may need to add calories in order to maintain your current weight. Just be sure to choose healthy nutritious items.
Are you compatible with my certain allergy?
There are 8 main allergens; milk, eggs, fish, shellfish, tree nuts, peanuts, wheat, soybeans. The only allergen we are compatible with is shellfish. Many of our meals are free of certain allergens, but we don’t offer a specific plan geared to a specific allergen besides shellfish.
What is the cost of each meal plan?
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