Posted on 09/23/2008
Well, last Saturday (Sept. 20) might have been my favorite work day in the 23-year history of Seattle Sutton’s Healthy Eating. My sense of extended family and my joy in the mission of our company were both mightily affirmed.
Under the leadership of my daughter, Sarah, sixty-five of our customers gathered with us for a full day’s work under the lights and in front of the cameras. We were there to shoot a fabulous Seattle Sutton’s Healthy Eating commercial.
The producer/director was Joe Roach from Comcast. Wow! He was thorough and meticulous, which meant that every camera shot was repeated several times.
At first I thought the entire shoot might take an hour. But that was a fantasy. And I’m glad. Because any fear I had that a long day’s work might weary our customers—all volunteers—and introduce a note of negativity was wrong, wrong, wrong.
We were in the studio all day. But I didn’t hear a negative remark or see a sign of impatience. Everyone was energetic and smiling. Sarah and I wondered if people would get grouchy. Not a bit. They never lost their enthusiasm and on the way out were smiling and telling me how grateful they were to be included.
You know, the most pleasant part was realizing that these 65 people—a real cross section representing many types of the Seattle Sutton’s Healthy Eating customer—were absolutely grateful for their Seattle Sutton’s Healthy Eating experiences. I truly can’t tell you how deeply happy this makes me. Sometimes the business of running a business becomes so time-consuming that I don’t have a chance to fully remember how much we’re really helping people.
On a day like Saturday—with 65 people who lost a total of 2,162 pounds on our meals program—the comments lifted my heart. “You don’t really know,” one told me, “but you saved my life.”
“My doctor was so pleased,” said another, “and so surprised that he asked for more information. I know he’s going to recommend Seattle Sutton’s Healthy Eating to more of his patients.”
“All my blood tests improved,” reported a third. “I’m no longer using diabetic medication,” added a fourth. And yet another: “My cholesterol has improved so much that I don’t have to take medicine to control it.”
There were many other comments like this. As people told me their thoughts, I could tell from their grateful, honest faces that Seattle Sutton’s Healthy Eating had been a wonderful addition to their lives. Goodness, goodness, how can I express my gratitude and happiness? Thank you, thank you.
No group could exceed this one in appreciation and harmony. Without a doubt it was like a class reunion. No, that’s a close description, but not quite right. We are a large, extended family. Yes, that says it properly.
Sarah and I are so excited to see the edited commercial. Look for it. Can you tell what a great time we were having? Let me know, please.
As I mentioned, Sarah was the coordinator. So many people helped. But Sarah thinks a big chunk of credit should go to her daughter (and my granddaughter) Erin, who came up with the brainstorm idea of having a reunion of weight loss people. Sarah had asked her how we could come up with a commercial that says “wow!” and Erin hit a home run.
Following the shoot, Sarah and I received many emails from participants. Thanks to you all. Here’s one—from Miriam Williams—I wanted to share, because it touched my heart. It was sent to Sarah.
“Dearest Sarah: I want to thank you and your awesome family for one of the most satisfying days of my life. You are all so amazing. I drop to my knees and give thanks each and every day for your precious mother. I do understand that she is not alone…I give each of you credit. Many business people go outrageously beyond the need to make a living and take terrible advantage of the buying public. It is so obvious that you do NOT do this. The genuineness of each of you shines through in all that you do. The extreme care and attention to what you provide us in the Seattle Sutton’s Healthy Eating meals is so appreciated and never highlighted enough. I would stand on top of a box, if you would let me, and tell every living soul how I feel. (signed) Miriam Williams.”
She made healthy eating her mission in life long before anyone else did, in hopes of helping her own obese father. A registered nurse by training and entrepreneur at heart, she lives, eats and breathes everything about healthy eating and helping to improve people’s eating habits and overall health. She enjoys never having to bother with grocery shopping, cooking and counting calories. Her favorite SSHE meal, although it’s hard to pick just one, is the Potato Gnocchi with Basil Pesto Sauce.